Your personal data matters to us. This Privacy Policy explains exactly what information jiliko collects when you use our platform, how we use it, who we share it with, and how we keep it safe. It applies to all registered players in the Philippines and covers every part of the platform — from account registration and deposits to live casino sessions and sports betting activity.
This Privacy Policy applies to all personal information collected by jiliko when you visit our website, create an account, make a deposit or withdrawal, place bets, play live casino games, or contact us for support. It covers data collected through our web platform and any mobile browser experience available to players in the Philippines. By registering an account and using the platform, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, you should not create an account or continue using the platform. We may update this policy from time to time, and the latest version will always be available on this page with the effective date noted at the bottom.
When you register on jiliko, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of any government-issued identification document you submit during the identity verification process, which is required before withdrawals can be processed. When you make deposits or withdrawals through GCash or Maya, we receive transaction reference data from those payment providers, though we do not store your full wallet credentials on our servers. As you use the platform, we automatically collect technical data such as your device type, browser version, IP address, session timestamps, pages visited, and betting or gaming activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for players across the Philippines.
The primary purpose of collecting your personal data is to operate your account, process transactions, and deliver the gaming and betting services you have signed up for on jiliko. We use your identity information to verify that you meet the minimum age requirement of 21 years and that you are located in the Philippines, in compliance with applicable regulations. Transaction data is used to process deposits and withdrawals accurately and to maintain a complete financial record for your account. Technical and behavioural data is used to detect fraud, prevent unauthorised account access, and ensure the integrity of our platform for all players. We may also use your contact details to send you important account notifications, security alerts, and service updates — these communications are necessary for account operation and cannot be opted out of while your account remains active. If you have opted in to marketing communications, we may send you information about platform features, new game categories, or promotions; you can withdraw this consent at any time by updating your account preferences.
jiliko does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We share your data only with trusted service providers who assist us in operating the platform, including payment processors such as GCash and Maya, identity verification partners, and cloud infrastructure providers who store platform data securely. All third-party service providers are contractually required to handle your data in accordance with applicable data protection standards and are not permitted to use it for any purpose beyond the specific service they provide to us. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, safety, or property of jiliko or other players. In the event that jiliko undergoes a business restructuring or ownership change, your data may be transferred to the new entity, subject to the same privacy protections described in this policy.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable financial, gaming, and anti-money laundering regulations in the Philippines. Even after you close your account, certain records — such as transaction history and identity verification documents — may be retained for up to five years to comply with legal obligations. All personal data stored by jiliko is protected using industry-standard security measures, including encryption at rest and in transit, access controls that limit data visibility to authorised personnel only, and regular security audits. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you are responsible for keeping your account login credentials confidential. If you suspect that your account has been accessed without your authorisation, you should contact us immediately through the details provided in our FAQ page.
As a player based in the Philippines, you have the right to request access to the personal data we hold about you, to ask us to correct any inaccurate information, and to request deletion of your data where no legal retention obligation applies. You may also request that we restrict the processing of your data in certain circumstances, or object to processing that is based on our legitimate interests. To exercise any of these rights, please submit a written request using the contact details listed in our FAQ section, and we will respond within a reasonable timeframe. Please note that some requests — such as deletion of transaction records — may not be fulfilled in full where we are legally required to retain that data. We will always explain clearly if a request cannot be completed and the reason why.
jiliko uses cookies and similar tracking technologies to keep you logged in during your session, remember your platform preferences, and collect anonymised analytics data that helps us understand how players navigate the site. Session cookies are deleted automatically when you close your browser, while persistent cookies may remain on your device for a set period to improve your experience on return visits. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform. You can manage or disable cookies through your browser settings at any time; however, disabling certain cookies may affect the functionality of your account, including the ability to stay logged in or complete transactions smoothly. By continuing to use the jiliko platform after being informed of our cookie use, you consent to the placement of cookies as described in this section.
Last updated: 2025. This Privacy Policy applies to all registered players on the jiliko platform in the Philippines.
Here is a quick summary of the key protections in place for every jiliko player in the Philippines.
All personal data and transaction records are stored with encryption at rest and in transit, accessible only to authorised personnel.
jiliko never sells or rents your personal information to third parties for marketing or any other commercial purpose.
You can request a copy of your data or ask us to correct inaccurate information at any time by reaching out through our FAQ page.
Where no legal retention obligation applies, you may request deletion of your personal data and we will process your request promptly.
Promotional communications are optional. You can withdraw your marketing consent at any time through your account preferences.
Manage or disable cookies through your browser settings at any time. We do not use third-party advertising trackers on our platform.
If you are comfortable with how we handle your data and are ready to get started, registration is free and takes under two minutes. You can also visit our FAQ page if you have any questions about your account or our privacy practices before signing up.